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For Marketing Agencies who needs a hand with customer retention and promotional emails for their clients.
For Subscription-Enabled brands who needs help in handling their customer retention efforts from audit to sending emails strategically.
I build the automated email sequences that keep your customers coming back. From welcome, post-purchase, winback, and abandonment flows. Set up with the right logic, right timing, and clean delivery so they run reliably in the background.
I make sure the right email goes to the right customer at the right time. That means splitting your list by behavior and purchase history, and managing regular sends without burning deliverability.
Not sure your Klaviyo setup is actually working? I review the full account — flows, segments, deliverability, gaps — and deliver a clear report with exactly what to fix and in what order.
Before anything gets built, I look at where customers are dropping off and why. The emails come after the thinking, not the other way around.
Klaviyo Practitioner Certified — 2025view certification
more portfolio items coming soon...
I'm Martin Tolentino, a Freelance Customer Retention and Lifecycle Marketing for Subscription-Enabled Shopify brands.Whether you're a brand looking to improve retention or an agency needing a reliable white-label or a in-house resource, I'm straightforward to work with and focused on results.
Email: hello@martintolentino.net